Troubleshooting For Somfy Blinds

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Troubleshooting For Somfy Blinds

Adjusting and Programming Your Blind

Your new blind and its remote offer a multitude of functions, so your next step will be to make any adjustments you might feel necessary to personalise the setup to your specific needs.

Click here to download our blind programming guide.

If you need help on the below points, this guide will tell you just what to do:

Adjusting stopping positions
Using the features of MY positioning
Assigning multiple blinds to one control
Charging and changing batteries
Changing direction of the motor
Swapping the motor

We set the top and bottom limits for your blind before it leaves our factory based on the heights you have provided when ordering, so you'll only need to set your optional 'MY' mid position or make any adjustments you feel are necessary.

My Somfy Electric Roller Blind Doesn't Stop Where I Want It To

If your Somfy 28RTS motorised blind does not fully go up or fully come down, follow the step by step guide on how you can adjust the upper and lower limits.

This video will show you how to adjust the upper and lower limit positions, so that the blind may stop where you want it to.

Click on the demonstration for our step by step guide:

How To Change The Direction a Somfy Electric Roller Blind Travels In

If you have a Somfy 28RTS motorised blind and it runs in the opposite direction to the buttons you are pressing, follow the step to step guide from this video on how to rectify this.

So if you are pressing the down button on your handset and the blind is going up or you are pressing the Up button and the blind is going down, then the simple steps will guide you through fixing this using your handset.

Click on our step by step demonstration:

How To Take A Somfy Electric Roller Blind Out Of Program Mode

If your Somfy 28RTS motorised blind only works when you keep a hold of pressing down the up and down buttons on your handset, then follow the step by step guide in the video to rectify this.

The video will show you how to take the blind out of programme mode and how to reset the upper and lower limits and reset your handset.

Click on the demonstration for our step by step guide:

How To Troubleshoot A Somfy Electric Blind That Does Not Work At All

If your Somfy 28RTS motorised blind is not functioning at all, take a look at some of the common issues found and how you can rectify these from the video.

You will be able to see instructions for the following issues:
• If your handset is not working
• How to reset the motor
• Check if the battery tube ends are screwed
• Check if the cable and battery is connected accurately
• If the blind brackets are fixed accurately

Click on the demonstration for our step by step guide:

How To Program A Somfy RTS Electric Roller Blind

If you would like to wipe out the memory of your Somfy 28RTS motorised blind, then follow the step by step guide from the video on how you can reset the motor to the original factory settings.

Once you have cleared any memory from your motor the instructions in this video will guide you through how to program your blind.

Click on the demonstration for our step by step guide: