Orders are delivered by one of our premium courier services and will require a signature to confirm they have been received. This is a 1-2 day delivery service to most locations within the UK, although please note that if your blind is over 2m wide there may be an additional 24 hour delay as long length parcels have to be sent via a specialist courier.
When your order leaves our factory you will be emailed a despatch notification that includes the tracking information for your order. If you have provided a mobile phone number, in most cases you will also receive a text message on the morning of the delivery letting you know an approximate two hour window for when they expect to be with you. Unfortunately we cannot guarantee that a delivery window will be provided as this is based on the individual courier.
If you know that you aren’t going to be in you can use the tracking link to arrange for the parcel to be delivered on another day, be left somewhere safe or to be left with a neighbour.
If you aren’t in when our couriers try to deliver they will try again the following day. If you aren’t in on two occasions they will hold the order for a week at their depot and wait for you to get in touch with them to re-arrange delivery for a day when you will be in.
If the courier has not heard from you after a week then the goods will be returned to us and we will get in touch with you to re-arrange the delivery.
Once your order has been despatched from our factory our courier service take over to deliver your order.
Most orders delivered within Mainland UK are received the next day, but it can be up to two days during busy periods.
Outside of Mainland UK the delivery time is a little longer - please refer to the list below to find your delivery timescale:
UK Mainland inc. London : 1-2 working days
Isle of Wight : 2-3 working days
Northern Ireland : 2-3 working days
Highlands : 2-3 working days
Offshore Islands: 3-5 working days
Please Note - If your blind is over 2m wide there may be an additional 24 hour delay, as long length parcels have to be sent via specialist courier.
"Lovely blind, nice colour and the blackout is good. My son is sleeping longer with these installed!"
"Made to measure was easy to do online. The finished order arrived quicker than expected and was a perfect fit."
"Efficient company with good quality stock, a wide range of patterns which fit the given measurements perfectly and are easy to install."
"Excellent company to deal with. Made to measure blinds came in about 7 days. Great value and product looks good. Highly recommended."
"Brilliant customer service. Speedy order and lots of thanks to Emily Marriott for noticing and rectifying my measuring mistakes!"